TERMS AND CONDITIONS
Billing Terms are Net 30 days (OAC), C.O.D., Prepaid, or Credit Cards. All shipments are F.O.B. Pocatello, ID.
Credit Agreement: A signed credit application must be on file with SnugFleece Woolens to obtain merchandise on Net 30 terms.
Credit Cards: We accept VISA and MasterCard, unless otherwise authorized.
Discounts: Any discounts apply only to merchandise, not freight.
Minimums: One unit.
MAP (Minimum Advertised Pricing)
Retailers who do not stock product and require drop-ships must comply (i.e.- Internet Retailers)
Our MAP guidelines are strictly enforced and failure to comply will result in suspension or termination of retailer.
Past Due Accounts
SnugFleece Woolens reserves the right to hold all shipments on overdue accounts. A finance charge of 1.5% per month will be charged on any past due balances. All interest charges or collection fees accrued are the responsibility of the purchaser.
SnugFleece Woolens offers a limited one year Manufacturing Warranty and a 30-day Satisfaction Guarantee to your customer. You should be aware of this when discussing returns with your customers. Please adhere to the following procedure for all returns:
- Call SnugFleece Woolens (800-824-1177) for Return Authorization Number. All items must be returned freight prepaid, within 30 days of your customer’s purchase date. Abused merchandise will not be considered.
- All returned packages must display the RA number on the outside of the box. Please include, inside the box, the reason for return, a dated sales receipt or invoice as proof of purchase, and RA number. Returns will be refused without the RA number and receipt!
- Our policy is to replace with the same merchandise that was returned. SnugFleece Woolens reserves the option to replace, repair, deny return, or issue a credit for any merchandise. Shipment discrepancies must be declared within 5 days of receipt.
- Returns for credit may be subject to a 15% restocking fee. For credit to be given, the item must be suitable for resale.
- Returns 30 days after purchase will be handled on an individual basis and will likely only be considered for manufacturing defects.
Prices subject to change without notice.